To the product

Q1. Is the Windows operating system pre-installed?

Hello, yes, except for the barebone version, other versions of the NUC I5/ I7 come with Windows 11 Pro preinstalled.

Q2. Are there any limitations on M.2 PCIe expansion slots for SSD cards?

No, there is no limit, you can use an M.2 2280 PCIe 4.0 SSD or an M.2 2230 PCIe 4.0 SSD.

Q3. How many monitors does it support?

X7 Ti with one HDMI and DP port, two USB4 ports and can be connected to 4 monitors at the same time.

Other important information

Q1: How long does it take from purchase to receiving the product?

After ordering an item, it takes about 1-2 working days until it is ready for dispatch. If shipped from our German warehouse, the logistics time is 2 to 5 days depending on the destination country. If the goods are shipped from the warehouse in Hong Kong, the logistics time is about 18 to 23 days.

Q2: What is the reason why no tracking number is provided for orders shipped from Hong Kong warehouse?

This is because the package is on its way from Hong Kong to Germany. The tracking information will be updated once the shipment arrives in Germany and customs clearance is completed, this process usually takes 15 to 18 days.

Q3: Do I need to pay the shipping fee and tax for the product?

The price is without VAT, and it is originally shipped from HK, China. Since most of our customers will be taxed when purchasing the goods abroad, we offer our customers an exclusive service, namely "Duty Free Shipping" (30 euros). We will then take care of the customs and additional tax for you. Then except 30 €, you don't need to pay any other fees.

Q4: What should I do if I still receive an invoice from Fedex after purchasing duty free shipping?

We have taken care of all taxes for you if you buy the "Duty Free Shipping" service. However, there may be cases where you need to make your own customs declaration or pay additional taxes due to procedural errors. Don't worry, our solution is as follows

1 ) Please pay the tax first and keep the payment receipt for customs .

2) S e n t the payment slip to us .

3) The refund ( the same amount as your Fedex invoice ) will be transferred to your original payment method within 1-2 working days .